Atlanta International Airport (ATL) Lost and Found Service

Atlanta International Airport is one of the busiest airports in the world. So, with its complex layout and large number of passengers, it is easy to misplace personal items. But, thankfully, the Lost and Found department, managed by the Atlanta Airlines Terminal Company (AATC), helps passengers recover items lost in public areas, terminals, and other airport facilities. 

Travelers can either visit the Lost and Found office in person or report their lost items by phone. Keep in mind that if an item was lost at a TSA security checkpoint or on a flight, you will need to contact the TSA or the airline directly.

For more details on how to recover lost items, keep reading the following section.

Atlanta Airport Lost and Found Office: Important Info

Below is a helpful table with key details about the Lost and Found office at Atlanta Airport.

Airlines’ Lost and Found Contacts at ATL

If a passenger loses an item while on a plane or in the gate areas of Atlanta Airport, the airport’s Lost and Found office cannot assist directly. In these cases, travelers need to reach out to the specific airline they were flying with, as each airline manages its own lost property. 

To make this process easier, passengers can use the following contact numbers for the respective airlines.

Lost an Item at the Security Checkpoint? Here’s What to Do

If you remember that you lost an item at an airport security checkpoint, you should contact the TSA Lost and Found office directly. Items left at security screening areas are handled by TSA, not the airport’s main lost and found department.

At Atlanta Airport, the TSA Lost and Found office is located near the main airport lost and found office in the Domestic Terminal, North. You can reach the TSA Lost and Found team by calling 404-530-9758 for assistance.

TSA usually keeps lost items for up to 30 days. If no one claims the item during that time, TSA may dispose of it. In some cases, they may transfer the item to the state as surplus property or sell it as “excess property.” 

How to File the Lost and Found Report at Atlanta Airport?

If you have lost an item at Atlanta Airport, you can submit a report online through the official AATC website. Follow these steps:

1. Access the Lost Item Form

Go to the website and click on the “Lost Item Report” link. This will open the online form.

2. Provide Item Details

Fill in information about the lost item, including:

• Type of item
• Color
• Description
• Upload a photo of the item

3. Enter Personal Information

 Then you need to include your:

• Full name
• Email address (use a personal email so ATL can contact you)
• Phone number
• Complete mailing address

4. Add Additional Details

Provide the date and location where the item was lost to help the team locate it more efficiently.

5. Submit the Form

Once submitted, you will receive a tracking ID that can be used to check the status of your lost item report.

ATL Airport Item Recovery Process

After you submit a lost item report, the Atlanta Airport Lost and Found staff will search their inventory to see if your item has been recovered.

If they locate an item that matches your description, they will reach out to you via email or phone to notify you and guide you on how to claim it. To collect the item, passengers must provide valid ID proof to confirm ownership.

Once ownership is verified, travelers have the option to either pick up the item in person at the Lost and Found office or request shipping to their address.

Please note that the Lost and Found office keeps recovered items for 15 calendar days from the date they are received. If the item is not claimed within this period, the airport may dispose of, donate, or otherwise remove the item from its inventory.

Atlanta International Airport Lost and Found Report Fees

The Lost and Found office at ATL Airport Terminal does not charge any fee to submit a lost item report. Passengers can file a report and check on their missing belongings at no cost. 

However, the airport may charge additional costs when a traveler requests shipment of a lost item instead of collecting it themselves. These charges usually include shipping fees and, in some cases, handling or processing fees, depending on the item and shipping method. 

Passengers are encouraged to review shipping options carefully and confirm any costs before requesting delivery.

How to Track Lost and Found Applications at Atlanta Airport

Once you submit a lost item report at ATL Airport, the system generates a tracking ID. This ID allows you to check the status of your report and see updates about your lost item or available recovery options.

To track your lost and found application, follow these simple steps:

• Visit the official AATC website.

• Click on the “Manage My Report” option.

• Enter your lost report ID to log in and view the current status of your request.

Smart Tips to Get Your Lost Items Back Faster

To improve your chances of finding your lost belongings and getting them back as soon as possible, follow the tips below to make the recovery process smoother and faster.

• Report the lost item immediately: As soon as you realize an item is missing, submit a lost item report. The earlier you report it, the higher the chance that staff can locate it before it is moved or misplaced.

• Provide a detailed description: You must describe the item as clearly as possible, specifying its color, brand, size, and any unique markings so the staff can identify your item more accurately.

• Specify the exact location: Mention where you last remember having the item, such as a terminal, gate number, security checkpoint, or baggage claim area, to help narrow down the search.

• Provide relevant contact details: Make sure your phone number and email address are accurate so the lost and found team can reach you quickly if the item is found.

• Follow up patiently: If you do not hear back right away, a courteous follow-up can be helpful. Being patient, polite, and respectful increases the likelihood of a positive response.

• Pickup your item before the holding period ends: Lost items are only kept for a limited time at the ATL Airport. So, try to arrange pickup as soon as you are notified to avoid permanently losing the item.

• Keep ownership proof handy: Bring receipts, photos, serial numbers, or any other evidence that confirms the item belongs to you. This helps staff verify ownership before releasing the item.

In a Nutshell!

Losing a personal item while traveling can be stressful and upsetting, especially in a busy place like Atlanta Airport. Passengers who believe they left an item behind should reach out to the appropriate department right away. This may include the Hartsfield-Jackson ATL Airport Lost and Found office, the airline they traveled with, or TSA, depending on where the item was lost.

Acting quickly and following the proper lost-and-found procedures gives travelers the best chance of recovering their belongings.

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