After your fun vacation and then a long flight, the last thing you want is to get stuck in a long customs queue. Although Incheon International Airport is one of Asia’s busiest hubs, you do not have to get confused during your arrival process. Whether you arrive at Terminals 1 or 2, this guide is your ultimate shortcut. Here, you will get information about the arrival process, transportation options, and facilities near the arrival hall.

So, keep reading this guide and know what to expect regarding the Incheon Airport’s arrival process.
Which Terminal Will You Arrive At the ICN?
At ICN Airport, you will find 2 terminals.
- Terminal 1: Serves major global carriers and alliances.
- Terminal 2: Serves as the dedicated hub for Korean Air and SkyTeam airlines.
Terminal 1 Passenger Airlines At the ICN Airport
Check out the list of airlines at Terminal 1.
| Airline Name | Terminal |
| Aero K Airlines | T1 |
| Aero Mongolia | T1 |
| AIR ASTANA | T1 |
| AIR CANADA | T1 |
| Air China | T1 |
| AIR INDIA LIMITED | T1 |
| AIR JAPAN | T1 |
| AIR MACAU | T1 |
| AIR PREMIA | T1 |
| AirAsia | T1 |
| AirAsia Berhad | T1 |
| AIRASIA X | T1 |
| Alaska Airlines | T1 |
| AMERICAN AIRLINES | T1 |
| Batik Air Malaysia | T1 |
| Cathay Pacific | T1 |
| CEBU AIR INC. | T1 |
| CENTRUM AIR | T1 |
| CHINA EASTERN AIRLINES | T1 |
| China Hainan Airlines | T1 |
| CHINA SOUTHERN AIRLINES | T1 |
| EASTARJET | T1 |
| Emirates Airline | T1 |
| ETHIOPIAN AIRLINES | T1 |
| ETIHAD AIRWAYS | T1 |
| EVA AIRWAYS | T1 |
| FINNAIR | T1 |
| HAWAIIAN AIRLINES | T1 |
| HONG KONG AIRLINES | T1 |
| HONG KONG EXPRESS AIRWAYS | T1 |
| JEJU AIR | T1 |
| Jetstar Airways | T1 |
| LAO AIRLINES | T1 |
| LOT POLISH AIRLINES | T1 |
| LUFTHANSA GERMAN AIRLINES | T1 |
| MALAYSIA AIRLINES | T1 |
| Martinair | T1 |
| MONGOLIAN AIRLINES | T1 |
| Myanmar Airways International | T1 |
| PARATA AIR | T1 |
| Peach Aviation | T1 |
| PHILIPPINE AIRLINES | T1 |
| Qanot Sharq | T1 |
| QATAR AIRWAYS | T1 |
| QINGDAO AIRLINES | T1 |
| ROYAL BRUNEI AIRLINES | T1 |
| SCAT AIRLINES | T1 |
| SCOOT PTE. LTD. | T1 |
| SHANDONG AIRLINES | T1 |
| SHANGHAI AIRLINES | T1 |
| SHENZHEN AIRLINES | T1 |
| SICHUAN AIRLINES | T1 |
| SINGAPORE AIRLINES | T1 |
| SKY ANGKOR AIRLINES | T1 |
| SPRING AIRLINES | T1 |
| SriLankan | T1 |
| Sun PhuQuoc Airways | T1 |
| Swiss International Air Lines | T1 |
| THAI AIRASIA X | T1 |
| THAI AIRWAYS INTERNATIONAL | T1 |
| Thai Lion Air | T1 |
| TIANJIN AIRLINES | T1 |
| Tigerair Taiwan | T1 |
| TURKISH AIRLINES | T1 |
| Tway AIR | T1 |
| UNITED AIRLINES | T1 |
| Uzbekistan Airways | T1 |
| VIETJET AIR | T1 |
| Vietnam Air | T1 |
| WestJet | T1 |
| ZIPAIR | T1 |
Terminal 2 Passenger Airlines At ICN Airport
Here are the list of passenger airlines you will find in Terminal 2.
| Airline Name | Terminal |
| AEROMEXICO | T2 |
| AIR FRANCE | T2 |
| AIR SEOUL | T2 |
| ASIANA AIRLINES | T2 |
| Air Busan | T2 |
| CHINA AIRLINES | T2 |
| DELTA AIR LINES | T2 |
| GARUDA INDONESIA | T2 |
| JIN AIR | T2 |
| KLM ROYAL DUTCH AIRLINES | T2 |
| KOREAN AIRLINES | T2 |
| Scandinavian Airlines | T2 |
| Virgin Atlantic Airways | T2 |
| XIAMEN AIR | T2 |
Step-by-Step Arrival Process At the ICN Airport
Go through the arrival process by following the steps below.
1. Follow Arrival Signs:
When you get off your flight, follow the “Arrivals” and “Immigration” signs. The airport signs are in many languages, so finding your way around is very easy. For those arriving at the terminal, go to the boarding gate on the second floor. Whereas passengers reaching the concourse must proceed to the second-floor boarding gate. Then they must take the shuttle to the terminal. The shuttle services are operational round-the-clock.
2. Complete Immigration Procedures:
As per the second step, you need to present some documents at the immigration checkpoint.
- Passport
- Visa or entry documents (if applicable)
- Arrival information required by the Korean authorities
If you are a Korean citizen or a registered foreign national, you do not need to complete an arrival card. It is only applicable to unregistered foreign nationals.
3. Collect Checked Baggage:
After you have done immigration, you can proceed to the baggage claim area. At the ICN Airport, flight information screens display the assigned baggage carousel for arriving flights. Go to the first floor using an escalator or elevator. Go to the designated carousel. You should verify that all checked luggage has been collected before moving toward customs.
4. Pass Through Customs:
After you get your bags, you can head right through customs. If you have certain items with you, you will need to fill out a declaration form.
5. Enter the Arrivals Hall:
You will enter the public arrivals area after you pass through customs. This is where you can get a ride, get information, meet up with people, or find basic traveler services.
Services & Facilities at ICN Airport’ Arrival Hall (1F):
As soon as you step out of the secure area’s double doors, you will find yourself in the 1st Floor Arrivals Hall. You will find a large service area here with everything you need to start your trip.
- SIM Cards & Wi-Fi:
You can find several phone company desks here, like KT, SK Telecom, and LG U+. This is where you pick up your reserved pocket Wi-Fi routers and local SIM cards.
- Shopping:
You can find many different stores at the arrival hall, 1F, such as
- [KyungBokKung DFS] Arrival DutyFree
- CU CVS
- K-books
- Food:
There are several places to eat on the first floor (1F) arrival hall.
- Paul Bassett- Near Arrival Hall D on 1F, Terminal 1
- PLE: EATING- Center of Public Area on 1F, Terminal 1
- FOOD GARDEN- Near Exit 12 on 1F, Terminal 1
- HOLLYS (Incheon Airport T1 Store)- Near Arrival Hall B-C on 1F, Terminal 1
- ANGELINUS- Near Arrival Hall E on 1F, Terminal 1
- Krispy Kreme Doughnuts- Near Exit 10 on 1F, Terminal 1
- MUKYOKU- Near Arrival Hall C on 1F, Terminal 1
- LOTTERIA- Center of Public Area 1F, Terminal 1
- Tous Les Jours- Near Arrival Hall B on 1F, Terminal 1
- Mimi Dandan- Near Arrival Hall B on 1F, Terminal 1
- NOMALO COFFEE- Near Arrival Hall E on 1F, Terminal 1
- Financial Services:
You can easily find currency exchange counters and bank kiosks nearby. They are ready to help you change your cash or handle any urgent money needs right away.
- Information desks:
You can get quick and accurate help at Information desks in the arrival hall. Their experts provide crucial navigation, transportation details, hotel recommendations, and local maps, helping you get to your destination easily.
- Baby Care Rooms (Nursing Rooms)
Right after you land, the arrival hall baby care rooms give you a quiet, private space. They have comfy nursing chairs, changing tables, and sinks so you can easily feed your baby and change diapers after your flight.
Transportation Options After Arrival at ICN Airport
After you leave the arrivals area, you will find several ways to travel, such as
- Airport Railroad:
You can choose rail options, as the Airport Railroad is very popular, taking you straight from ICN Airport to Seoul and major transit points.
- Airport Buses:
The bus option is suitable for you as it provides direct connections to many areas throughout South Korea. Buses operate from designated bus stops outside the terminals.
- Taxis:
After you clear arrivals, you can follow the signs to the taxi stand. So, you can hop in line, and someone will be there to help you find the next available cab.
- International Taxis: 1644-2255
- Smart Taxis: 032-743-2357
Tips for a Smooth Arrival at ICN Airport:
Here are some tips you can follow to experience a trouble-free arrival-
- You need to double-check which terminal you land at before you fly, so you know where to go.
- You need to keep your passport and important travel papers in a safe place that is very easy to reach.
- The ICN airport is huge, so watch the signs closely to find your way around without getting lost. Also, if you are landing during the busiest hours of the day, give yourself plenty of extra time.
- You can look up buses, trains, or taxis ahead of time if you plan to head straight into Seoul.
Conclusion:
Done reading? Now you can find the Arrival Process at Incheon Airport simple and trouble-free. The terminals at ICN are super efficient, things move fast, and getting into the city is incredibly easy. With the steps outlined in this guide, you can go through immigration, grab your bag, clear customs, and find suitable transportation options.
FAQs:
ICN Airport has two terminals: Terminal 1 and Terminal 2.
Yes. International passengers arriving at ICN Airport must complete immigration procedures before entering South Korea.
Baggage claim areas are located after immigration. Information screens will indicate the correct carousel for your flight.
Yes. The Airport Railroad (AREX) provides direct rail connections between Incheon International Airport and Seoul.
Yes. Trains, buses, taxis, and other transportation services operate from both Terminal 1 and Terminal 2.
